Quality management and environment

Quality is no accident

We set our qual­i­ty goals high and we mea­sure how we per­form against those goals. We nur­ture a ques­tion-cen­tric cul­ture to help ensure that cre­ativ­i­ty and adap­tive think­ing flows through­out the organ­i­sa­tion to steadi­ly opti­mise process­es. An inde­pen­dent assess­ment and cer­ti­fi­ca­tion of our qual­i­ty man­age­ment sys­tem gives a clear demon­stra­tion that we work to apply an effec­tive qual­i­ty man­age­ment sys­tem in our organ­i­sa­tion. As a logis­tics com­pa­ny, sus­tain­abil­i­ty and envi­ron­men­tal pro­tec­tion are inte­gral parts of our cor­po­rate strat­e­gy.


 

Certification

The qual­i­ty of our ser­vices is based on tech­ni­cal com­pe­tence, long-term expe­ri­ence and clear­ly struc­tured process­es. To secure our high qual­i­ty stan­dards, we set up a qual­i­ty man­age­ment sys­tem in 2007 and were award­ed cer­ti­fi­ca­tion accord­ing to ISO 9001 through DEKRA Cer­ti­fi­ca­tion GmbH. In 2010, 2013 and 2016 mds suc­cess­ful­ly passed a recer­ti­fi­ca­tion audit to retain its ISO 9001:2008 cer­tifi­cate of reg­is­tra­tion.

In April 2018 mds GmbH has been suc­cess­ful­ly cer­ti­fied by DEKRA accord­ing to the new stan­dard DIN ISO 9001:2015. It con­firms that mds GmbH have effec­tive risk based and mea­sur­able process­es, which are cus­tomer focused and aligned to the strate­gic needs of busi­ness stake­hold­ers. Annu­al sur­veil­lance audits by DEKRA check adher­ence to the stan­dards.


 

Environmental protection

We at mds strict­ly adhere to respon­si­ble prac­tices in deal­ing with the envi­ron­ment and nat­ur­al resources. Waste man­age­ment, the reduc­tion of ener­gy con­sump­tion or CO2 emis­sions: these goals are an impor­tant part of our com­pa­ny pol­i­cy. Over the last few years, we have imple­ment­ed process­es to improve our eco­log­i­cal bal­ance. Some exam­ples:

  • Rooftop solar pan­el instal­la­tion for ener­gy pro­duc­tion
  • Ener­gy-effi­cient light­ing tech­nol­o­gy
  • e-fork­lifts with regen­er­a­tive brak­ing tech­nol­o­gy
  • Eco­nom­i­cal use of heating/lighting/paper, e.g. no print­ed pick lists or orders, thus reduc­ing con­sum­ables (paper reams, ton­er, drums, etc.) by voice pick­ing and scan­ning

Envi­ron­men­tal pro­tec­tion is not just a one-off project at mds, but a per­ma­nent one. An inter­nal envi­ron­men­tal offi­cer mon­i­tors sus­tain­abil­i­ty ini­tia­tives across all areas of oper­a­tions and looks for con­tin­u­al improve­ment. mds has won an award as “ÖKOPROFIT busi­ness” for its ener­gy poli­cies by the city of Mainz.

Ökoprofit Mainz