The audit, conducted by DEKRA Certification GmbH in February 2019, demonstrates that mds has a robust and mature Quality Management System. Key attributes of ISO focus on customer satisfaction and continuous improvement. These characteristics define the organizational structure of mds. Andrea Neumer, Managing Director of mds said, “our commitment to service excellence is demonstrated by our annual ISO audits and it assures our customers that they receive the very best in quality and service from our company.” Maintaining ISO certification validates mds commitment to deliver quality products to all customers. Having process controls in place increases corporate stability while continual improvement encourages new ideas. The employees continued involvement and belief in ISO principals is a key factor to the continued success of mds. This latest accomplishment of the annual ISO audit verifies the entire company is committed to service excellence.
mds – It’s all about quality