Quality is no accident
We set our quality goals high and we measure how we perform against those goals. We nurture a question-centric culture to help ensure that creativity and adaptive thinking flows throughout the organisation to steadily optimise processes. An independent assessment and certification of our quality management system gives a clear demonstration that we work to apply an effective quality management system in our organisation. As a logistics company, sustainability and environmental protection are integral parts of our corporate strategy.
The quality of our services is based on technical competence, long-term experience and clearly structured processes. To secure our high quality standards, we set up a quality management system in 2007 and were awarded certification according to ISO 9001 through DEKRA Certification GmbH. In 2010, 2013 and 2016 mds successfully passed a recertification audit to retain its ISO 9001:2008 certificate of registration.
In April 2018 mds GmbH has been successfully certified by DEKRA according to the new standard DIN ISO 9001:2015. It confirms that mds GmbH have effective risk based and measurable processes, which are customer focused and aligned to the strategic needs of business stakeholders. Annual surveillance audits by DEKRA check adherence to the standards.
We at mds strictly adhere to responsible practices in dealing with the environment and natural resources. Waste management, the reduction of energy consumption or CO2 emissions: these goals are an important part of our company policy. Over the last few years, we have implemented processes to improve our ecological balance. Some examples:
- Rooftop solar panel installation for energy production
- Energy-efficient lighting technology
- e-forklifts with regenerative braking technology
- Economical use of heating/lighting/paper, e.g. no printed pick lists or orders, thus reducing consumables (paper reams, toner, drums, etc.) by voice picking and scanning
Environmental protection is not just a one-off project at mds, but a permanent one. An internal environmental officer monitors sustainability initiatives across all areas of operations and looks for continual improvement. mds has won an award as “ÖKOPROFIT business” for its energy policies by the city of Mainz.